AskAmy — Unified Messaging for Salesforce

Handle multiple conversations simultaneously from a single Salesforce screen. Bounce between platforms dynamically with instantaneous updates.

See complete customer history and context alongside every conversation. Instantly look up contact cards, case files, and purchase records.

Convert social media conversations into sales opportunities directly in Salesforce. Close high-intent prospects on Instagram, Facebook, and WhatsApp.

Send and receive images, documents, locations, and interactive cards to provide quicker solutions.

Automatic language recognition for seamless multilingual support, with localized response catalogs for global reach.

Smart routing across all messaging channels based on agent skills and availability.