Golden customer record across 6 systems
Primera
Unified golden record across 6 systems, connecting loyalty, consent, and marketing for a national franchise network.
Read the storyDiscovery & Strategy
Discovery & Advisory
Start with the business, then define what technology needs to do. We help you identify the opportunities that matter most, set priorities and turn them into a practical roadmap for measurable value.
What We Deliver
Clarity before commitment
We don't jump to solutions. First we understand your business, your pain points, and your ambitions — then we design the path with the highest return.
Discovery & Problem Definition
Deep dive into your business processes, stakeholder needs, and current pain points. We find the real problem — not the symptom — and prioritize what matters most.
Architecture & Blueprint Design
A standardized retail or consumer goods foundation blueprint, tailored to your existing landscape. The technical backbone that ensures every future build scales.
Roadmap Ranked by Return
Quantify the value of each initiative. We help you secure stakeholder buy-in with a prioritized roadmap where every step is backed by a clear business case.
Our Approach
How we create clarity
We combine business acumen with Salesforce expertise to deliver a roadmap you can actually execute on.
- 01
Discover
Deep dive into your business processes, KPIs, and current pain points to establish a fact-based baseline.
- 02
Analyse
Gap analysis and benchmarking against industry leaders in Retail and Consumer Goods to identify opportunities.
- 03
Design
Crafting a future-state architecture and blueprint tailored to your specific landscape and ambitions.
- 04
Validate
Pressure-testing the ROI-backed roadmap with executive leadership for final strategic alignment and go-ahead.
